Repeat Offenders are no Toddlers

Why devops requires maturity for organizations to succeed

It happens all too often, incidents in a production environment. Users experience downtime and are losing money. In most cases, the outage is caused by a bug in the software or by an infrastructure component with a faulty configuration. Once the problem is understood and the fix is released, users are back in business and making money. Most organizations I have worked at performed a root cause analysis, RCA, to ensure that next time the same problem occurs, the time to restore…